Privacy Policy
I. General Provisions
DENTAMED TRADING SERVICES EOOD, UIC 148093862, with its registered office and business address at: Varna, Villa Zone, 27th Street No. 1, email: [email protected], phone: +4915162628768, is the data controller for the processing of personal data under Regulation (EU) 2016/679 of the European Parliament and Council dated April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (Regulation (EU) 2016/679) and the Bulgarian Data Protection Act.
DENTAMED TRADING SERVICES EOOD respects the privacy of natural persons and representatives of legal entities who use its services and protects their personal data to the highest possible standard during processing.
The privacy policy of DENTAMED TRADING SERVICES EOOD has been created and is based on Bulgarian and European data protection laws. Any changes and updates to this document will be published on the website dentamedtrading.de.
Our Data Protection Officer can be reached at the following email address: [email protected] or by phone at +4915162628768.
II. Definitions
"Personal data" refers to any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is someone who can be identified directly or indirectly, particularly by reference to identifiers such as name, identification number (e.g., EGN), location data, online identifier, or one or more specific factors related to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
"Processing of personal data" refers to any operation or set of operations that the data controller performs on personal data, whether by automated or non-automated means (e.g., collection, recording, organization, structuring, storage, adaptation, updating or correction, alteration, retrieval, disclosure by transmission or provision, dissemination, combination, blocking, deletion, destruction, etc.).
III. Basis and Purpose of Collecting, Processing, and Storing Your Personal Data
DENTAMED TRADING SERVICES EOOD collects and processes the following personal data when contact forms, the online store, newsletter sign-ups, and the website en.dentamedtrading.de are used:
First and last name
Email address
Phone number
Delivery address
Cookie data
DENTAMED TRADING SERVICES EOOD collects this personal data for the following purposes:
Identifying recurring users of the website and for statistical purposes;
Identifying the author of a message and conducting full correspondence, including responding to the author;
Selling and delivering goods purchased through the online store;
Sending an electronic newsletter with information about current publications, promotions, and offers.
The personal data recorded in the register is collected only with the voluntary and informed consent of the data subject. DENTAMED TRADING SERVICES EOOD does not use personal data for purposes other than those specified and does not conduct automated decision-making or profiling.
IV. Principles of Collecting and Processing Your Personal Data
When processing your personal data, DENTAMED TRADING SERVICES EOOD adheres to the following principles:
Lawfulness, fairness, and transparency;
Purpose limitation in processing;
Data minimization concerning the processing purpose;
Limiting storage duration to the minimum necessary to achieve the purposes;
Explicit consent of the data subject for data processing;
Integrity and confidentiality in data processing, ensuring an appropriate level of security for personal data.
V. Sharing Personal Data with Third Parties
The personal data collected may be shared with our partners when necessary to provide DENTAMED TRADING SERVICES EOOD services, such as for website system maintenance, order and service processing, payments through external payment service providers, delivery through courier services, or personal data processing by partners like Google Tag Manager, Google Analytics, Facebook Pixel, Adwise, etc.
We ensure that this information is used only based on the legal grounds under which it was collected or according to your consent for processing by DENTAMED TRADING SERVICES EOOD. This information is confidential. In any case, DENTAMED TRADING SERVICES EOOD strives to share only the minimum necessary personal data and ensures that these third parties fully comply with applicable data protection laws and take appropriate measures to protect customer personal data.
DENTAMED TRADING SERVICES EOOD also shares personal data with third parties when legally required to disclose such data.
VI. Retention Period
Personal data collected and processed about individuals in connection with the use of services through the DENTAMED TRADING SERVICES EOOD website is stored until the purposes for which it was collected are achieved or until consent for providing personal data is withdrawn, whichever occurs first.
DENTAMED TRADING SERVICES EOOD may retain personal data in anonymized form for a longer period, for example, for statistical purposes.
VII. Online Store
The online store allows you to purchase goods conveniently, which will be delivered to the address you specify. Orders are made after registering a user profile on the website. By accepting the general terms and conditions and placing an order, a contractual relationship is formed, which requires processing personal data necessary for fulfilling the contract per Regulation (EU) 2016/679 – name, last name, email address, phone number, and delivery address.
VIII. Electronic Newsletter
Our electronic newsletter regularly informs you about current publications, promotions, and offers related to the activities of DENTAMED TRADING SERVICES EOOD. If you want to receive the newsletter, we need your valid email address. When subscribing to our newsletter, we use a double opt-in procedure. This means that after signing up, we will send you an email with a link to confirm that you want to receive the newsletter. If you do not confirm the link within two weeks, you will not receive the newsletter, and the personal data collected will be automatically deleted after one month. In any case, we will store the IP addresses used and the time of access and confirmation. The purpose of this procedure is to verify your registration and, if necessary, investigate any misuse of your personal data.
As a subscriber to the electronic newsletter, you can withdraw your consent to process your personal data for newsletter delivery at any time. Consent can be withdrawn via a special link in the newsletter's content or by sending an email with the subject "Unsubscribe from the newsletter" to [email protected].
IX. Personalization and Cookies
New technologies allow us to customize our website for each user. Cookies are text files that contain information to identify returning users. Cookies are stored locally on the device you use to access our website https://en.dentamedtrading.de/ and do not harm your system. Cookies help us identify your preferences (display and usability settings). Collecting and analyzing this information enables us to improve electronic services and the overall user experience to meet your needs better. More information about the cookies and other technologies we use can be found in our Cookie Policy.
X. Your Rights in Relation to the Collection, Processing, and Storage of Your Personal Data
As a data subject, you have the following rights at any time while we process your personal data:
Right to information: You can request written information about the nature of the personal data provided and the purpose of its processing. The request can be made in person at the specified contact address, by post, or by email following the conditions of the Law on Electronic Documents and Electronic Certification Services, the Law on Electronic Governance, and the Law on Electronic Identification.
Right to rectification: You have the right to request the correction of your data if you discover errors or discrepancies.
Right to erasure: If the conditions of Article 17 of Regulation (EU) 2016/679 are met, you can request the deletion of all your personal data after gaining access, making further processing impossible.
Right to object: You have the right to object to processing based on "legitimate interest" at any time for reasons relating to your particular situation.
Right to restriction of processing: You may request that DENTAMED TRADING SERVICES EOOD restrict the processing of your data under the circumstances mentioned in Article 18 of Regulation (EU) 2016/679 (e.g., if data accuracy, legal basis, or lawfulness of processing needs to be verified).
Right to lodge a complaint: If you believe your data is being unlawfully processed, you have the right to file a complaint with the data protection authority.
XI. Information Security and Data Protection Measures
The company has taken appropriate technical and organizational measures to protect personal data provided against accidental or unlawful destruction, accidental loss, unauthorized access, alteration, or dissemination, as well as other unlawful processing methods by unauthorized persons. The security measures we apply are continuously improved and adapted to the latest technologies.
XII. Notification of Changes to this Policy
DENTAMED TRADING SERVICES EOOD, as the data controller, reserves the right to make changes and updates to this policy. Changes to the privacy policy will be reflected promptly in this policy and made available to all interested parties on the website of DENTAMED TRADING SERVICES EOOD.
If you have questions about our data protection measures and policies, please contact us:
DENTAMED TRADING SERVICES EOOD
Address: Varna, Villa Zone, 27th Street No. 1
Phone: +4915162628768
Email: [email protected]